Tuesday, May 17, 2011

Human Resource Management

1. Which of the following is NOT a human resource process?
A. Develop Human Resource Plan
B. Acquire Project Team
C. Report Team Performance
D. Develop Project Team

2. Which of the following is NOT a tool used in Develop Project Team
A. Interpersonal Skills
B. Training
C. Ground rules
D. Encouragement

3. If you hear a project manager saying to a customer “we all agree that this project is important. Let’s not fight over a few thousand dollars, what conflict resolution technique is the project manager trying to use?
A. Smoothing
B. Problem Solving
C. Forcing
D. Compromising

4. What is considered the LEAST desirable form of power for a project manager to exercise?
A. Formal
B. Referent
C. Punishment
D. Forcing

5. Which of the following Enterprise Environmental factors is NOT a relevant input for Human Resource Planning process:
A. Hiring Freeze
B. Supervisor-subordinate relationships
C. Technical competencies of project staff
D. Individual goals and agendas of project stakeholders
E. Reduced Training Funds
F. Organizational Chart Templates

6. Which of the following is the most important element of Project Management Plan that is useful in HR Planning process:
A. Risk Management activities
B. Quality Assurance activities
C. Activity Resource requirements
D. Budget Control activities

7. All of the following can be used to document team member roles and responsibilities EXCEPT:
A. Hierarchical-type Organizational Chart
B. Matrix-based Responsibility Chart
C. Text-oriented Format
D. Functional Chart

8. Resource Breakdown Structure is an example of:
A. Hierarchical-type Organizational Chart
B. Responsibility Assignment Matrix
C. Text-oriented Format
D. Functional Chart

9. Which of the following types of Organizational Charts can be BEST used to track project costs :
A. Hierarchical-type Organizational Chart
B. Organizational Breakdown Structure
C. Resource Breakdown Structure
D. Responsibility Assignment Matrix

10. Which of the following is not true for a Responsibility Assignment Matrix (RAM):
A. Defines what project team is responsible for each WBS component
B. Defines what project member is responsible for each activity
C. Text description of roles, responsibilities, authorities
D. Defines all people associated with each activity

11. War room creation during project deployment phase is an example of:
A. Team Building activity
B. Establishing Ground Rules
C. Co-Location
D. General Management Skills

12. Building a virtual team for a project will limit the usability of which of the following tools and techniques for Team Development:
A. Team Building
B. Establishing Ground Rules
C. Co-Location
D. Reward and Recognitions

13. The lowest point of Maslow’s Hierarchy of needs is:
A. Physiological
B. Social
C. Security
D. Self-actualization

14. Which of the following conflict-resolution techniques will provide the most lasting solution?
A. Withdrawing
B. Problem solving
C. Forcing
D. Compromising

15. Which is the best power for motivating the team members?
A. Referent power
B. Punishment power
C. Reward power
D. Legitimate power

1. C
2. D
3. A
4. C
5. F. A & E are examples of constraints placed upon the project by current organizations policies and fall in the domain of Enterprise Environmental factor. B, C & D are valid Enterprise Environmental factor. F is actually an element of Organizational Process Asset (not Enterprise Environmental factor).
6. C. Activity Resource requirements is a primary input to HR Planning. It is used to determine the human resource needs of the project.
7. D. Functional Chart is not listed in PMBOK as a type of Organizational Chart
8. A
9. C. A RBS can be aligned with Organization’s accounting system
10. C.
11. C
12. C
13. A
14. B
15. C

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